Shopping around for a new web host has been on my list for a while now. I wish it were actually the case that I was outgrowing my current web host’s servers, but even the combined traffic of my personal websites, my company’s website, and my friends’ and clubs’ dog-related websites isn’t a very taxing amount of bandwidth.
Right now I have two different web hosting providers. One provider has very good customer service, and even still has 24/7 toll-free non-outsourced telephone support in addition to email support. Unfortunately, the last change of ownership also brought a move away from the VPS and dedicated servers provided by the previous owners. They still support the existing servers but are not planning any upgrades at all to the older hardware and software. This means that I will not be able to get more recent versions of PHP and MySQL, which is definitely going to be a problem for me very soon.
The other provider also had a recent change of ownership. I was lucky in that I did not experience the technical problems that some other customers were plagued with, some for weeks on end. Customer service went downhill, and then outsourced. I’m not very comfortable with what might lie ahead there.
I’ve put off shopping for the move long enough, so it’s back to the top of my to-do list to complete this month. I’m looking at these providers:
WiredTree
KnownHost
Media Temple
If you have any personal experiences with those hosts, particularly with VPS, please share!