Today I finally completed the task of moving my life from my Palm and various scraps of paper to my BlackBerry, and syncing BlackBerry with portions of my online presence. In the process of reviewing my available BlackBerry features, and updating my to-do list before moving it over, I’ve discovered some annoying stuff that needs to be fixed. Nothing to do with the technology, everything to do with carelessness or stupidity on either my part or more so, on someone else’s.
I am 99% sure that I was sold a more expensive mobile data plan than I really need. Shame on me for not going in there already knowing the differences between Verizon’s various data plans, but more shame on the customer service rep for not coming up with the right solution given the answers I gave on how my work email is set up and what functions I expected my BlackBerry to perform. So that’s got to be taken care of sooner rather than later.
Also, there is a health insurance issue that should have been easily corrected, yet apparently nothing has been done. I have been covered under my husband’s insurance for 7 years. I have not been covered by my own company’s group plan except for the first few months of his employment while waiting for him to be able to add me to his plan. Yet, all of a sudden, after 7 years of properly handled claims, they decide that my primary carrier is the company that I have not been insured with for almost that entire time. I called 2 weeks ago when the problem came to my attention. I was assured it was a simple matter and that it would be taken care of in a few days. Um, not so, apparently. I hate wasting time on multiple calls about the same issue, especially when someone said it was “easy” to fix.
And I have to stop doing this. Not like I don’t have enough to do already, and still I have spent time today looking for a Rottweiler theme for the BlackBerry. Not finding one to my liking (yes, there were a couple of them available) I then spent time looking for information on how to create my own. Stop me before I hurt myself!