Rottweilers Ate My Laptop

Rottweilers. Computers. Cameras. World Domination. Not necessarily in that order.

Rottweilers.
Computers. Cameras.
World Domination.
Not necessarily in that order.

Search Results for: wiredtree

Quick progress report

by

I keep falling asleep while attempting to tag and categorize. Maybe my blog is even more boring than I originally thought.

I want to take a moment to say a good word for WiredTree. I am moving my company’s domain to a VPS at WiredTree. This move started late Friday afternoon in order to minimize website, FTP site and particularly email downtime during business hours. I ordered the server online at about 4:30PM. I received a phone call to confirm my order about 40 minutes later, shortly before I left work.

The sales rep estimated that the server would be provisioned in a “couple of hours.” It was! I received the welcome email around 7:00PM. After supper, I uploaded website files and created email accounts prior to switching over DNS. The introductory documentation and knowledge base provided were great. My only issue was self-inflicted because I didn’t read the entire introductory document first.

I still had one question and just put in a support ticket a little while ago. Note the time of the post. I got a response in about 10 minutes, while I was writing this. Very impressed so far with what seems to truly be 24/7 support!

Tomorrow I switch over DNS and hopefully I don’t screw that up. This VPS will have only two domains on it initially (our company’s domain and that of a partner’s family member) so if I manage to screw that up I should probably look for another type of work.

(NaBloPoMo | May ‘09: 15 of 31 | 75% Challenge: 111 of 274)

Outgrowing my web host (6 of 30/72 of 274)

by

Shopping around for a new web host has been on my list for a while now. I wish it were actually the case that I was outgrowing my current web host’s servers, but even the combined traffic of my personal websites, my company’s website, and my friends’ and clubs’ dog-related websites isn’t a very taxing amount of bandwidth.

Right now I have two different web hosting providers. One provider has very good customer service, and even still has 24/7 toll-free non-outsourced telephone support in addition to email support. Unfortunately, the last change of ownership also brought a move away from the VPS and dedicated servers provided by the previous owners. They still support the existing servers but are not planning any upgrades at all to the older hardware and software. This means that I will not be able to get more recent versions of PHP and MySQL, which is definitely going to be a problem for me very soon.

The other provider also had a recent change of ownership. I was lucky in that I did not experience the technical problems that some other customers were plagued with, some for weeks on end. Customer service went downhill, and then outsourced. I’m not very comfortable with what might lie ahead there.

I’ve put off shopping for the move long enough, so it’s back to the top of my to-do list to complete this month. I’m looking at these providers:

WiredTree
KnownHost
Media Temple

If you have any personal experiences with those hosts, particularly with VPS, please share!